Please carefully read through this page so that you can receive the proper support.
Support for the 757 is via the forum below:
For problems with your order, website questions related to purchasing the 757, or other issues related to your orders, please contact us via this form. Inquiries via this form not related to e-commerce issues with the 757 will be ignored
Current Status: Released
Development Status: No Further Development
QualityWingsSim.com customers Only: If you have lost your Order information, you can retrieve it here.
You will need the following information:
If you did not purchase the 757 directly via out webstore here at qualitywingssim.com, you will need to contact your point of purchase. The downloadable version of the 757 is resold by the following vendors:
A thorough explanation of the installation process for the Ultimate 757 can be found here.
Your QualityWings product has a special Activation process that must be done each time you reinstall the product. The activation process will fail if you exceed the allotted amount of Activations during a given timeframe. When this happens you will see the following message:
eSellerate ERROR - 25005 Activation Limit Exceeded
If you receive this message then it means that the Serial Number entered has reached the Activation Limit. Please contact us to Request New Activations.
With this option, you'll be able to remove an existing activation for a computer, without having to contact us. Very useful in case you are planning to upgrade your system with major hardware components, reinstall Windows from scratch, or buy an entirely new PC.
If you use this option before starting the hardware upgrade, the OS reinstall or giving away/selling your old PC, the existing activation for any product handled by the Addon Manager will be removed from your system AND from the Esellerate Activation servers too. Which means, your counter of remaining activations will be increased by one.
The big advantage of this feature is, even if you already used all your 4 activations and need a new activation, there will be no need to email us anymore, just remember to Deactivate your existing system before upgrading.
Boxed product customers can find the liveries on the DVD. The liveries have a file extension of .QWL.
Regardless of whether you have the download or boxed version, livery install is via the Livery/Load Manager application which installs during product installation. This program is designed to only read .QWL files and will automatically install liveries. More information about the Livery Manager can be found in the User's Manual wqhich you can find in your Start Menu Program group 'QualityWings'.
Special note for Boxed Customers: It may be necessary to copy the liveries from your DVD onto your PC Hard Drive in order for the Livery/Load Manager to read the files correctly.
We've been asked by many our customers whether or not the 757 would be supported in P3D. Due to some incompatibilities with P3D, we are unable to fully endorse this upcoming Service Pack as P3D compatible. The SP3 Full installer will however allow those with a license for the Ultimate 757 Collection to install the product in FS9 and FSX as well as P3D Versions 1 and 2. This will allow for those interested in trying the product in P3D to do so without an migration tools. This install is however at your discretion as again we will not provide support for P3D. Further information on the 757 in P3D can be found here.